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1. Retailing, challenge and opportunity / by Hartley, Robert F., Publication: Boston : Houghton Mifflin, 1980 . xvi, 549 p. , $50.00 25 cm. Date: 1980 Availability: No items available: Withdrawn (1),
2. Services management by Kandampully, Jay. Publication: Edinburgh Pearson. 2014 . 380 pages , Includes index 27 cm Date: 2014 Availability: Items available: Kukum Library (1), On order (1),
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3. Service management : by Fitzsimmons, James A. Publication: Boston. McGraw Hill : 2006 . 605 pages : , Includes index 25 cm. Date: 2006 Availability: Items available: Kukum Library (1),
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