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Critical Conversations for Patient Safety.

by Levett-Jones, Tracy.
Edition statement:1st ed. Physical details: 1 online resource (271 pages) ISBN:9781488617690.
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List(s) this item appears in: Nursing2018
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Item type Current location Call number Status Date due Barcode
General Collection General Collection Kukum Library
General Stacks
K 362.1 LEV (Browse shelf) Available 51648810
General Collection General Collection Kukum Library
General Stacks
K 362.1 LEV (Browse shelf) Available 51648807
General Collection General Collection Kukum Library
General Stacks
K 362.1 LEV (Browse shelf) Available 51648692
General Collection General Collection Kukum Library
General Stacks
K 362.1 LEV (Browse shelf) Available 51648482

Front Cover -- Front Matter -- Half title -- Dedication -- Full title -- Imprint -- Contents -- About the Editor -- Contributors -- Preface -- Acknowledgments -- Section 1 Communication and patient safety -- Chapter 1 The relationship between communication and patient safety -- Chapter 2 Key attributes of patient-safe communication -- Chapter 3 Why do patients complain about how health professionals communicate? -- Chapter 4 An historical and cultural overview of health professionals©Ø€™ evolving team dynamics -- Section 2 Improving interprofessional communication to promote patient safety and wellbeing -- Chapter 5 Interpersonal communication for interprofessional collaboration -- Chapter 6 Clinical handover -- Chapter 7 Open disclosure -- Chapter 8 Discharge planning and continuity of care -- Chapter 9 Communicating to promote medication safety -- Section 3 Improving therapeutic communication to promote patient safety and wellbeing -- Chapter 10 Key attributes of therapeutic communication -- Chapter 11 Communicating with older people -- Chapter 12 Communicating with children and families -- Chapter 13 Communicating with people with a mental health problem -- Chapter 14 Communicating with people who have communication impairment -- Chapter 15 Communicating with Aboriginal and Torres Strait Islander peoples -- Chapter 16 Communicating with people from culturally and linguistically diverse backgrounds -- Chapter 17 Communicating with people about their spiritual needs -- Chapter 18 Communicating with people who are angry or aggressive -- Chapter 19 Communicating about end-of-life care and decisions -- Section 4 Workforce issues and patient safety -- Chapter 20 When whistle-blowing seems like the only option -- Chapter 21 Creating safe healthcare organisations -- Glossary -- Index.

Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2018. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.

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